Our Guidelines & Policies

Guest Seating Practices
Available Seating Areas: Dining Rooms / Casual Tables and Bar Counter / Patio

• All of our tables are managed by our host team. Please stop and say hi and allow them to seat you at your preferred table. Our casual bar counter is the only self-seating, first come, first served area we have.
• Our goal is to have all seating options available to our guests daily so you may sit comfortably in your preferred location. There are times where extreme circumstances, like weather conditions or staffing levels, may lead to area closures for the day. If you prefer only one seating arrangement, please call the restaurant to check to see if that seating option is available. We generally know in the morning if we might have to close an area.
• We seat all guests on a first come, first served basis and ask that your full party is present prior to seating. You may be added to the wait list to secure your place in line while you wait for your full party to arrive. There are times we may offer seating before all members have arrived, business and staffing levels will dictate this ability daily.

Takeout
You can now order online and pick it up curbside ready to eat. Choose a location below for updated menus and dining options. For takeout/curbside – park in a numbered spot when available and call the store directly, we will then have your order right to you! On weekends and busy nights, call us when you enter the parking lot, our staff on occasion may be tied up on the phone taking to-go orders, perhaps in the parking lot delivering to other patrons or talking with another patron picking up their order. Please have patience and we will handle your call at our first opportunity.

PATRON GUIDELINES & PRACTICES:

• If you are unwell in any capacity, please refrain from dining in. Try our takeout options! Illness can easily be transferred in a restaurant setting and we want to do our best to protect our wonderful team and all our other patrons.
• Full parties must be present to be seated.
• Please read menus carefully and inform your server of any Allergies, Gluten Free, Dietary Restrictions or Preferences you have. In the event 2nd St is unaware of any special accommodations in advance, items already prepared or
  in preparation will be billable.
• Guests are responsible for curbside pickup at the location they purchased from. Online orders are final and generally not able to be modified. Prior to ordering, call the restaurant for inquiries.
• All alcohol purchases for 21+ and you must have a valid ID ready at pickup.
• Our amazing staff is doing the best they can to ensure you have the full Second Street experience! Be kind, be patient! Please inform the manager on duty of any downfalls prior to leaving so we can do our best to make it up to you!

Need to reach us?

Call us using the numbers above or drop us a line using our contact forms below. A member of our management team will reply.

*Please note: no call ahead seating or reservations by phone, email or contact form. We are not a reservation-based establishment offer seating on a first come, first serve basis.

Contact Our Newport News Location

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*Please note: no call ahead seating or reservations at this time by phone, email or contact form. We are seating on a first come, first serve basis.