Second Street an American Bistro
TERMS & CONDITIONS
By accepting and using Gift Card/Certificate, You are agreeing to these Terms and Conditions. Please read them carefully and keep a copy for Your records.
Cardholder can obtain the latest version of these Terms and Conditions and additional information about the Gift Card at http://www.secondst.com.
In these Terms and Conditions, ‘You’ and ‘Your’ means the person who has purchased or received the Gift Card/Certificate. ‘We’, ‘Us’ and ‘Our’ means the merchant who issued the Gift Card/Certificate, the person who fulfills orders on the Gift Card/Certificate, and each of their successors, affiliates or assigns.
Promotional Certificate (Black card with Bow)
The Promotional Certificate is offered to individuals over the age of 18 that can lawfully enter into and form contracts under applicable law, and by using the Promotional Certificate you represent and warrant to Us that You are such an individual. We, in Our sole discretion may refuse to issue a Promotional Certificate for any reason. Promotional Certificates are valid Jan 1, 2019 until March 16, 2019, They have NO cash value and after March 16, 2019 any unused portions will be forfeited.
Other restrictions may apply:
Purchases & Charges that Promotional Card may be used for are:
-Food & Beverage during non holiday, special event & special promotional times (The Annual Aratas Wine & Food Event at Second Street, Valentine’s Day, and St. Patrick’s Day (17th only) are BLACK OUT dates for the 2019 promotional cards).
Purchases & Charges that Promotional Cards may not be used for are:
Gift Card (Beige Card)
Gift Card. The Gift Card is offered to individuals over the age of 18 that can lawfully enter into and form contracts under applicable law, and by using the Gift Card You represent and warrant to Us that You are such an individual. We, in Our sole discretion may refuse to issue a Gift Card for any reason. Gift Cards are valid for five years from the date of purchase. Other restrictions apply.
The Gift Card is not a credit card.
Card Limitations. You must have sufficient, available funds to pay for all Gift Card transactions. If the purchase amount is greater than the available funds, the difference may be paid for with cash or credit or debit Card, subject to the policy of the merchant. In no event may the card be used to cover taxes and gratuities. If the merchant attempts to process the Gift Card for more than the available funds, the transaction will be declined. If Your Card balance is zero or becomes zero the Card will be terminated. You may only use Your Card in the manner and for the purposes described in these Terms and Conditions. Your Gift Card may not be used for illegal transactions or for any type of pre-authorized transactions such as recurring monthly payments, dues or fees, special promotions or during holiday seasons.
Disclosure of Information to Third Parties. We will disclose information to third parties about Your Card or a transaction that You make: where it is necessary for completing the transaction; in connection with examinations by any taxing or other regulatory authorities.
Disputes with Merchants. You agree to make a good faith effort to settle all disputes about purchases You make using Your Card with the merchant who accepted the Card/Certificate.
Lost and Stolen Cards. We are not responsible for lost or stolen Gift Cards/Certificates. Treat Gift Cards/Certificates like cash, because lost or stolen Gift Cards/Certificates will not be replaced.
Disclaimer of Liability. In providing the Gift Card services to You, We disclaim any duty or responsibility other than those expressly set forth in these Terms and Conditions. The issuer is not liable expressly for the following:
- If through no fault of ours, cardholder does not have enough money on the Gift Card/Certificate to cover the transaction; or
- If the transaction would exceed the cardholders available funds; or
- If the transaction is to cover only Alcohol purchases, Taxes and Gratuities
- If the terminal or system was not working properly; or
- If circumstances beyond Our control prevent the transaction, despite reasonable precautions that We may have taken; or
- If there are other exceptions stated in these Terms and Conditions or provided by law.
Termination. The Gift Card/Certificate shall remain our property. We may, at any time and without prior notice, cancel Your Gift Card and have You return the Gift Card/Certificate to Us. You may terminate Your Gift Card by returning the Gift Card to Us. However, the purchase price paid for the Gift Card may be non-refundable. Termination of the Gift Card will not affect prior transactions or obligations existing at the time of termination, and may not entitle You to any refund. Gift Cards may be non-refundable.
Amendment. We may amend these Terms and Conditions at any time in Our sole discretion by posting a revised copy on http://www.secondst.com at least 30 days prior to the effective date of any amendment that results in an increased fee or charge, an increase in Your liability, a reduction in Card services, or stricter transaction or purchase limitations.
Severability/No Waiver. If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Our failure to enforce the strict performance of any provision of these Terms and Conditions will not constitute a waiver of Our right to subsequently enforce such provision or any other provision of these Terms and Conditions.
Governing Law. These Terms and Conditions, the Gift Card/Certificate and all transactions hereunder are subject to the laws of the State of Virginia.
Arbitration. Any dispute, controversy or claim arising out of or relating to the Gift Card/Certificate, these Terms and Conditions or the provision of services shall be settled by binding arbitration before a retired judge in accordance with the commercial arbitration rules of JAMS in Santa Monica, California. The prevailing party shall be awarded their arbitration and attorney fees, costs and expenses to the maximum extent permissible. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either You or We may seek any interim or preliminary relief from the court of competent jurisdiction in the City and County of Williamsburg and Newport News necessary to protect the rights of property of You or Us (or Our agents suppliers, and subcontractors) pending the completion of the arbitration.
Frequently Asked Questions
What are the dates it can be used?
The “Gift Card” is good for 5 years from the purchase date. The “Promotional Card” (black card with bow) is valid starting January 1, 2019 and expires on March 16, 2019.
Are there any other restrictions?
The value of the card cannot be exceeded nor can it be reloaded with the original discount offer. The Gift Card is valid for all food and beverages. Please remember to tip your wait staff appropriately. The Gift or Promotional card is NOT redeemable or refundable for cash, may not be used on promotional or discounted items, cannot be applied to your current visit/purchase, cannot be combined with other offers and cannot be used on black out dates (holidays and/or special occasions listed above)
What type of purchase can the gift or promotional card be used for?
All of your food and beverage purchases at Second Street Bistro
How can I check my gift card balance?
Verify the balance online at any time. Your gift card number will be required.
Do you charge a monthly fee after a certain period of time?
No monthly fee is charged.
Can I send a personal message on my gift card purchase on-line?
Your gift card will come shipped to you in a beautiful card holder you may add a personal note when it arrives.
How will the gift card arrive?
Gift cards will be shipped based on the delivery method chosen. If you chose USPS, then the return address will be the purchaser’s address.
Will I get a confirmation?
Yes, after your order is placed you will get a confirmation page that shows your order number. In addition you will also be emailed a confirmation.
When will I receive my gift card?
All orders placed will be processed the next business day. Delivery will depend upon the option you choose. Please refer to the shipping chart on the first page of our gift card website.
How can I track my order?
Your tracking number will be emailed to you when your order is shipped. Standard Delivery orders are mailed USPS and cannot be tracked.
Do you deliver on Saturday?
No, we do not deliver on Saturday or Sunday because of the excessive shipping charges. You may always visit one of our restaurants and purchase a Diners Choice gift card any day of the week.
What happens if my gift card is lost or stolen?
Gift cards should be treated as cash. We are not responsible for lost or stolen cards and if it is not registered we cannot re-issue any card.
Who can I contact if I have questions or problems with my order?
Anyone of our managers at 757-220-2286 or you may email us email@example.com